Odd Essentialz Refund and Return Policy
Thank you for shopping at Odd Essentialz!
We offer free returns and exchanges within 30 days of purchase. Please ensure the item is unused, in its original packaging, and accompanied by a receipt or proof of purchase.
Eligibility:
– Unused items in original condition
– Regular priced items only (sale items not eligible)
– Gifted items will receive a gift credit
– Defective or damaged items are eligible for exchanges
Exemptions:
– Gift cards and certain health/personal care items
– Items not in original condition or returned after 30 days
Refund Process:
– We’ll notify you upon receiving your return
– Refunds will be processed to the original payment method within a specific timeframe
Late Refunds:
– Check your bank account first, then contact your credit card company
– If needed, contact us at (email/phone)
Shipping:
– Return items to (relevant address), not the manufacturer
– You’re responsible for return shipping costs
– Shipping costs are non-refundable
Please note: Delivery time for exchanged items may vary, and we can’t guarantee receipt of your returned item.